Part 1/5 Laura Fitton, CEO/founder of oneforty.com, the social business hub and co-author of twitter for Dummies will join Jon Ferrara, CEO of Nimble at this Nimble University webinar. Here you will learn more about the tools and strategies you need to engage with your customers throughout the sales process. From lead to evangelist, you’ll learn how to make the most of social CRM software, and how to engage your most loyal customers so that they become advocates for your brand. In the webinar, we’ll cover: Why your business should be on twitter Tips for building relationships and generating leads by monitoring and engaging on social media How to mobilize your advocates so your community markets for you

Technorati Tags: business, crm, Goldmine, how to use twitter, howto, Jon Ferrara, Laura Fitton, marketing, Nimble, oneforty, sales, scrm, small, social, social networking, social-media, technology, tips & tricks, Tutorial, twitter, Twitter for Dummies, webinar